Customer Service Representative Job at Solomon Page, Kalamazoo, MI

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  • Solomon Page
  • Kalamazoo, MI

Job Description

Our client, a highly successful medical technology company, is looking to hire candidates to join their team as Customer Service Representatives. This is an onsite position in Kalamazoo working 10:30am-7pm, Monday through Friday. The first month of training will be during normal business hours between 8am-5pm.

  • Temporary Duration: Approximately 12+ months
  • Pay: $17/hr

Responsibilities:

  • Answering a high volume of inquiries by phone and e-mail
  • Processing orders and follow up services
  • Maintaining records of customer interactions and transactions
  • Assist with troubleshooting customer problems

Qualifications:

  • 1+ years of customer service experience in a corporate environment
  • Order processing experience is highly preferred
  • Knowledge of medical terminology a plus
  • High School Diploma is required, college degree is preferred
  • Microsoft Office Proficiency
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , Twitter , and LinkedIn .

Opportunity Awaits.

Job Tags

Hourly pay, Freelance, Monday to Friday,

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