Job Description
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants
Executes the Company’s strategic plan and marketing/operational performance standards
Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls
Provides strategic operational support in the areas of service standards; product quality control; training; safety; sanitation and new restaurant openings
Assists with restaurant development planning and execution; including sub-market identification; site approval and kitchen design issues
Aids franchisees’ in developing and executing a systematic training program and provides restaurant opening assistance
Communicates changes in the Company’s specifications and procedures
Attends seminars and completes other training to remain current on industry trends
Participates in company meetings, webinars and conference calls
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES Must possess approximately six (6) years of any combination of experience and/or education that demonstrates a commanding knowledge of Restaurant Operations
BA/BS Degree preferred
Must have a valid Driver’s License and an acceptable DMV report
Must have a demonstrated track record of meeting operational goals; standards; building sales and maximizing profits
Must have the ability to determine expectations, measures effectiveness in processes, enforce quality standards and meet commitments
Must have excellent problem resolutions skills and the ability to maintain relationships
Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT Corporate Office fast paced, high volume of activity and a deadline driven environment
PHYSICAL DEMANDS Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
Travels as needed approximately seventy-five (75) %
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor. CKE
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