Job Description

Job Description

Job Description

What you’ll do:

• Greet customers in our store, on the phone, or via email and describe Big Frog’s capabilities.
• Create quotes for customer orders.
• Communicate with customers on proofs, timelines, updates, and pricing.
• Create designs for customers using Photoshop, Illustrator, and other tools.
• Integrate designs onto Big Frog templates and utilize our state of the art Direct-to-Garment printer or heat transfer process to print the designs.
• Prepare artwork proofs and purchase orders for screen printing and embroidery and promotions.
• Organize inventory by unpacking boxes and stocking shelves while helping to maintain the store’s appearance and cleanliness.

You may like this job if you enjoy:

• Working with customers and providing a high level of service and communication. At least one year of retail experience is helpful.
• Being creative and can use Photoshop or Illustrator. Extensive graphic design experience or degree is not required.
• Working in a fast-paced environment with lots of variety (about 50% design/customer service and 50% production/inventory management).
• Managing multiple customer requests simultaneously and determining order of priority.
• Being to be a part of a team that helps each other succeed.

Big Frog could be an even better fit for you if you:

• Are savvy about social media (Facebook, Instagram, LinkedIn, etc.)
• Have been a key holder (open/close) for a small business.

Some of the details:

• Pay is $15.00 with annual reviews and merit increases.
• Full-time – 40 hours/week. Store hours are M-F 9:00 a.m. to 6:00 p.m.
• Located in Jacksonville-Mandarin in Merchant Walk
• Benefits include Paid Time Off with Travel Assistance, Volunteer Time Off, employee discounts, spot bonuses and additional recognition.
• Must be able to lift up to 40 pounds

Graphic Artist/Retail Consultant

• Manage and monitor daily retail operations per system procedures

• Maintain a clean and neat retail environment

• Managing customer transactions including: generating quotations and invoices, generating artwork, printing production, and on-time order fulfillment

• Manage customer correspondence such as phone, email, and in store interaction

• Stock room maintenance

• Shipping and receiving

Bonus Pay

• Bonuses, explained at interview

We are locally owned and operated. Our focus is to work with the community to build long and lasting relationships. We are a niche printer/embroiderer. We have Direct to Film, Direct to Garment, Laser, UV printing, Embroidery, Screen Printing options for our customers. We decorate on Apparel, Accessories and Hard Good items such as Koozies, Golf Bags, Tumblers and more. We have a 24 turnaround time, no minimums, no set up fees. We provide bonuses and we teach our associates the business and marketing side.

Company Description

We are locally owned and operated. Our focus is to work with the community to build long and lasting relationships. We are a niche printer/embroiderer. We have Direct to Film, Direct to Garment, Laser, UV printing, Embroidery, Screen Printing options for our customers. We decorate on Apparel, Accessories and Hard Good items such as Koozies, Golf Bags, Tumblers and more. We have a 24 turnaround time, no minimums, no set up fees. We provide bonuses and we teach our associates the business and marketing side.

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